Key Points
- OpenAI introduced Frontier, a platform for building, deploying, and managing AI agents.
- The service provides shared context, onboarding, feedback loops, and permission controls for agents.
- Frontier integrates with existing tools to create a unified business context across environments.
- Early adopters include Intuit, State Farm, Thermo Fisher, and Uber.
- Pricing has not been disclosed and the platform is initially available to a limited set of customers.
- Frontier supports agents from OpenAI, customers, or other AI providers.
- The platform aims to make AI agents usable in sensitive and regulated environments.
Overview
OpenAI announced Frontier, an “agent interface” that helps businesses “build, deploy, and manage” AI agents, even those not made by OpenAI itself. The company describes the platform as a kind of HR system for AI, giving agents the same skills people need to succeed at work: shared context, onboarding, hands‑on learning with feedback, and clear permissions and boundaries.
Key Features
Frontier sits on top of the fragmented tools many companies currently use, creating a “shared business context” that connects agents with the data and systems they need. This allows deployed agents to operate across different environments while letting users set boundaries for use in sensitive and regulated settings. The platform also enables human teams to “hire AI coworkers” for tasks such as running code and data analysis, and agents can “build memories” and be evaluated by human workers to improve over time.
Early Adoption
The service is available today to a limited set of customers, with broader availability expected in the coming months. OpenAI cited Intuit, State Farm, Thermo Fisher, and Uber as among the first companies to adopt Frontier, noting that “dozens of existing customers” have already piloted it. Pricing details were not disclosed.
Market Context
Frontier is part of a broader push by AI companies to prove the practical value of their tools and create sustainable revenue streams. By providing a unified platform for AI agents, OpenAI aims to compete with offerings such as Microsoft’s Agent 365 manager and Anthropic’s Claude Cowork. The company envisions that, by the end of the year, most digital work in leading enterprises will be directed by people and executed by fleets of agents, all managed through a single platform.
Source: theverge.com