Sen. Ed Markey questions OpenAI over ads in ChatGPT

Key Points

  • Sen. Ed Markey wrote to CEOs of OpenAI, Anthropic, Google, Meta, Microsoft, Snap and xAI about ad plans in AI chatbots.
  • OpenAI will test “sponsored” product placements for free‑tier ChatGPT users, with safeguards for minors and sensitive topics.
  • Markey warns that ads in conversational interfaces could threaten consumer protection, privacy and youth safety.
  • The senator questions whether personal health, family or political data could be used to target ads.
  • Companies have until early February to respond to the senator’s inquiries.

Senator Markey’s outreach to AI firms

Senator Ed Markey (D‑MA) sent letters to the chief executives of seven leading artificial‑intelligence companies—OpenAI, Anthropic, Google, Meta, Microsoft, Snap and xAI—asking for details about any plans to place advertising within their chatbot products. The senator’s correspondence highlights the growing regulatory focus on how AI‑driven conversational interfaces might be used as new venues for digital advertising.

OpenAI’s upcoming ad test

According to the letters, OpenAI plans to begin testing advertisements for users of the free version of ChatGPT in the coming weeks. The ads would appear as “sponsored” product or service suggestions at the bottom of a conversation. OpenAI says the ads will be targeted to the content of the chat, but that they will not be shown to users under 18, nor during discussions that involve physical health, mental health or politics.

Consumer‑protection and privacy concerns

Markey argues that embedding ads in chatbots raises “significant concerns for consumer protection, privacy, and the safety of young users.” He points out that the emotional bond users develop with a conversational AI could make them more susceptible to marketing messages, turning the chatbot into a “digital ecosystem structured to covertly manipulate users.” The senator also warns that AI companies must not exploit personal thoughts, health questions, family issues or other sensitive information to target ads, even if the information is not used in real‑time during a specific conversation.

Potential risks for young users

The senator stresses that children and teenagers may be especially vulnerable to persuasive advertising delivered through a medium that feels conversational and trustworthy. While OpenAI’s safeguards block ads for users under 18, Markey questions whether the company might still use data from those users to personalize future advertisements.

Call for answers and broader industry implications

Markey gives the eight companies until February 12 to answer his questions about how they intend to protect users, what data they will use for ad targeting, and how they will ensure that sponsored content is clearly distinguishable from organic chatbot responses. He frames the issue as a “significant, and potentially dangerous transformation” in the advertising industry, noting that the rise of conversational AI could blur the line between editorial content and paid promotion.

Industry response and next steps

OpenAI and the other firms have not yet publicly responded to the senator’s letters. The correspondence adds to a broader wave of legislative scrutiny of AI technologies, with lawmakers seeking to balance innovation against consumer‑rights protections. The outcome of Markey’s inquiry could shape future regulatory frameworks governing how AI platforms monetize their services and safeguard user data.

Source: theverge.com